New JET Feature: Recover Incomplete Registrations Automatically With Abandoned Registration Reminders

Someone starts filling in your registration form, gets distracted, and never comes back to finish. It’s a common problem – potential attendees dropping off partway through without completing their registration.

Manually tracking who dropped off and sending follow-up emails is time-consuming and easy to forget when you’re juggling everything else that comes with running an event.

JET’s Abandoned Registration Reminders now handles this automatically. When someone starts your registration form but doesn’t complete it, the system detects the drop-off and sends them a customised reminder email – without your team having to lift a finger!

How do Abandoned Registration Reminders work?

The Abandoned Registration Reminders feature runs in the background. When someone abandons a form, they receive an automatic reminder email bringing them back to complete their registration.

No manual monitoring, no spreadsheets, no follow-up tasks added to your list. It just happens automatically.

Most people who abandon online forms did intend to complete them – they may have just got distracted or had second thoughts in the moment. A well-timed reminder brings them back.

The challenge has always been that manually tracking and following up on every incomplete registration isn’t realistic when you’re busy running an event. So those potential attendees get lost.

Now that happens automatically instead.

What you get with JET’s Abandoned Registration Reminders

1. Automatic follow-up – Visitors who don’t finish their registration receive a reminder email without your team having to monitor or manage anything.
2. Custom branding – Every reminder email can match your event branding – your logos, your colours, your tone of voice. It feels like part of the registration experience, not a generic system email.
3. Better completion rates – You recover registrations that would otherwise be lost. Timely reminders convert drop-offs into confirmed attendees without manual chasing.
4. Flexible timing – You decide when reminder emails go out – minutes after someone abandons the form, hours or even days later. Whatever timing works best for your audience.
5. Integrates with existing forms – This works with your existing JET registration forms. No extra setup, no complicated configuration.

What this means in practice

You get back registrations you’d normally lose, without adding work to your team. Every abandoned form becomes an opportunity to convert when it’s handled automatically.

The reminders are branded to match your event, so the experience feels professional and intentional.

It’s a straightforward feature that solves a problem most organisers face – incomplete registrations slipping through the cracks because there’s no time to follow them up manually.

Want to see how Abandoned Registration Reminders works? Get in touch with our team.